Migrant Help Desk
The Migrant Help Desk is a vital resource center established by Navsarjan to assist migrants who come to Surat seeking employment. It provides crucial support in various situations:
- Workplace Issues:
- Harassment: If a migrant faces harassment at the workplace, the Help Desk can offer guidance and connect them with authorities to file a complaint.
- Wage Theft: When a contractor withholds or fails to pay promised wages, the Help Desk can assist in retrieving rightful earnings.
- Safety Concerns:
- Sexual Harassment: The Help Desk provides a safe space for migrants to report sexual harassment and receive support in pursuing legal action or seeking alternative housing.
- Accident Assistance: In case of an accident, the Help Desk can help navigate medical care and connect with emergency services.
Accessibility and Support:
The Help Desk is easily accessible. Migrants can simply call the designated mobile number, and a dedicated Navsarjan team will promptly reach out. They offer comprehensive assistance, including:
- Multilingual Support: Recognizing the diverse backgrounds of migrants, the team may offer support in multiple languages to ensure clear communication.
- Legal Aid: The Help Desk can connect migrants with legal resources if needed to pursue their rights.
- Counseling and Advocacy: The team can provide emotional support and advocate for migrants' welfare during challenging situations.
The Migrant Help Desk serves as a lifeline for newcomers in Surat, empowering them to navigate the city and secure fair treatment in the workplace.